As a Centralised Support Unit - Service Manager, you will oversee and manage a team of consultants to ensure compliance within all Employment Services Contracts is met.
This position will commence in leading our Placement Team with a clear focus of enhancing knowledge within Employment and Participation Fund, Wage Subsidies and Outcomes.
Reporting to the Regional Manager, other day duties will include
- Recruitment and selection;
- Induction, training and professional development of the team;
- Remote Leadership – Effectively managing a remote team to enhance engagement, collaboration, and support;
- Driving a high performing culture to maximise all opportunities and achieve internal and guideline specific timeframes; and
- Ensure full compliance with Employment Services Contract by passing internal and external audits, as well as compliance with internal policies and procedures.
Essential Skills and Experience:
- Comprehensive knowledge in the Employment Services industry (contractual obligations, guidelines, management, and performance systems).
- Demonstrated experience in managing teams and/or multiple sites in an Employment Services business; and
- Hold a current driver's license.
