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Jobs in Australia   »   Jobs in Sydney   »   Strategic Partnership Manager
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Strategic Partnership Manager

LEAP Legal Software

LEAP Legal Software company logo

“People don’t just value my perspective, they trust it –and that’s powerful.”

  • Collaborate for Success: Drive Ongoing Marketing and Sales Programs with Partners.
  • Work for a culture that values its Employees
  • Fulltime, Hybrid, Sydney Based

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Our Operations Teams are the subject matter experts keeping our business moving forward every day. Combining strategic thinking, administration excellence, proactive problem solving and more, you’ll work across every corner of the business – to uplift our capability, amplify our collective impact and revolutionise the way we work.

Reporting to the CEO, LEAP APAC – you will work directly with our partners to create and implement on-going marketing and sales programs.

WHAT YOU’LL DO

  • Development and implementation of the yearly strategic partnership plan which may include advertising, conferences & events including in-house webinars and seminars, membership discount schemes, speaking opportunities and joint collateral.
  • Transformation of old sponsorship strategy into a 'strategic partnership' plan with a deeper relationship with associations to penetrate membership base
  • Establish new relationships and seek out new partnership opportunities to ensure coverage of high priority segments and new products as needed by the business.
  • Hold key relationships with industry associations with overall objective of leveraging association membership base to achieve revenue objectives.
  • Initiate on-going conversation and interaction between IT and associations foster relationships and increase brand favourability with high-level industry influencers.
  • Negotiation of partnership agreements (both renewal and new) with industry associations to drive new and referral business, generate new leads and retain current customer.
  • Strategise and implement conferences & events from creative, brief, to execution
  • Ensure smooth execution of events (with the help of marketing assistant) which may include designing of booth space, logistics/courier
  • Ensure all attending external conference are properly briefed via Fact Sheet ensuring IT attendees agree on business objectives
  • Implement new and improved processes to aid assessment of partnership opportunities, measure ROI and record feedback with aim to avoid ambiguity and help structuralise decision making process
  • Maintain positive relationships with industry associations in the legal, corporate and practice management industries
  • Be the go-to person for all partnership related queries for internal stakeholders and external associations
  • Provide recommendation, collate feedback, assess/consider all internal stakeholder comments for all partnership proposals before deciding to proceed or decline.
  • Working closely with Content and Digital Manager to ensure coverage and generate interest/awareness from potential Clients for Partners.
  • Ensuring partnership entitlements are fully utilised
  • Build trusted relationships with new and existing clients, and certified LEAP Partner Network consultants
  • Identify and resolve issues, complaints, and enquiries from team members, clients and LEAP Partner Network
  • Manage LPN documentation, policies and procedures (internal and external team members) including assisting with the preparation of resource and training materials
  • Monitor certified consultants’ pipeline and delivery of work to maintain certification
  • Report figures to the CEO on a weekly basis
  • Organise & implement required training, presentations and events
  • Provide onsite and online training with the LEAP Partner Network covering all functionality in the LEAP software and processes, including Salesforce accuracy
  • General Troubleshooting


WHAT YOU’LL BRING

  • Exposure to Legal Sector either from a financial or file management perspective
  • Experience in Bookkeeping and/ or accounting
  • Demonstrated organisational and time management skills as well as the ability to meet deadlines.
  • Excellent communication skills and an ability to listen, understand and recommend solutions within the scope of the software and Partner Network role
  • Ability to present training sessions and deliver business plans to a variety of audiences.
  • Demonstrated ability to work under pressure, and be flexible and adaptable in a changing environment.
  • Ability to work both autonomously and within a team environment
  • Self-motivated to innovate within the job and look for new opportunities both within the team and with the Partner Network
  • Proven ability to manage internal and external teams to drive business outcomes


WHAT YOU NEED TO BE REALL GOOD AT

  • Building trust – interacting with others in a way that gives them confidence in one’s intentions and those of the organisation
  • Gaining commitment – Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved
  • Facilitating change – Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace
  • Continuous improvement – Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions
  • Planning and organising – establishing courses of action for self and others to ensure that work is completed efficiently


JOB STYLE (THIS ROLE WILL SUIT PEOPLE WHO ENJOY THE FOLLOWING ACTIVITIES/RESPONSIBILITIES)

  • Challenging work – working on difficult or demanding tasks requiring substantial effort and commitment
  • Task variety – working on several different tasks or projects, doing different activities day to day, working on a variety of projects with diverse demands
  • High involvement member – working in a participative, empowered environment
  • Continuous learning – increasing knowledge and skill when circumstances call for additional learning
  • Relationship building – developing and maintain ongoing working relationships with others requiring interaction and mutual support

 

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

  • Friendly, supportive, and driven culture
  • Complimentary gym membership
  • Fully stocked pantry
  • Monthly massages
  • Break out area and sporting activities
  • Monthly celebrations for birthdays, work anniversaries, new joiners
  • Generous Parental Leave benefits
  • One additional paid "Be Me" leave day per year to celebrate being you!
  • Opportunity to participate in our Employee Share Scheme


LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!


More you should know

Discover the human side of cutting edge LegalTech.

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