Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.
Responsibilities
Business Development
- Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
- Maintain and further foster relationships with current clients
- Develop plans to cross-sell and introduce new services to current clients
- Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
- Increase company exposure through participating in associations, webinars and/or seminars
- Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
- Provide continuous feedback on competitive activities within assigned clients
Financial Management
- Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
- Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
- Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
- Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines
Client Servicing
- Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
- Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
- Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
- Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division
Product Enhancement:
- Identify the client needs: situation/competitor assessment, need assessment, potential solutions
- Participating in creation of the PE plan & timeline: communicating the voice of client
- Develop the pricing proposal & commercial approach with the RI Leader
- Support the proper communication of the new product and its benefits with clients
Organizational Management and Development
- Participate in local and cluster initiatives as part of continuing leadership development
- Work across functional business units to support organizational initiatives and business needs
- Promote inter-departmental and inter-divisional communications and teamwork
A Little About You
Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NIQ.
