Purpose of Position: The IT Development and Support Analyst role focuses on creating and maintaining front-end and back-end applications for digital services. Applications are designed for usability and security, with a strong emphasis on Azure Application Services to minimize server usage. Collaborating with project managers and business analysts, the role ensures the delivery of high-quality, secure services critical to internal operations and the legal industry. Additionally, the role provides support for existing applications and code in the production environment, with a focus on security and compliance.
Responsibilities and Duties:
Support application services and key platform configurations for performance and security.
Focus on .Net/C# for Azure app services and related products, utilizing various web programming skills for front-end design.
Develop web forms/portals considering business requirements and user experience.
Conduct bug fixes on Azure app services and other technologies.
Set architectural application design and development standards, reviewing stability and security regularly.
Ensure application modules/services are accessible only through secure interfaces.
Assist in problem management, incident handling, and support IT and business strategy compliance.
Provide Level 2/3 application support, manage application availability, capacity, and event management.
Work on application maintenance plans and update technical/user documentation.
Review services continually to ensure enterprise-class standards and play a key role in service transition and IT change management.
Support a collaborative team environment, standardizing and improving services, and sharing troubleshooting knowledge across IT.
Qualifications and Relevant Experience:
Tertiary degree in Computing Science or similar.
5+ years' experience in C#/.Net, 3+ years in Azure App services, 2+ years in Azure B2C and Azure DevOps.
Proficiency in HTML/CSS/JS, SQL, and SharePoint, with strong knowledge of API design and building services.
Ability to produce Web Architecture Maps and documentation, understand emerging technologies and IT security products, and troubleshoot web server technical problems.
Competencies and Skills:
Proven problem-solving ability, strong customer service, and time management skills.
Personal Attributes:
Ability to work independently, with initiative and prioritization skills.
Focus on end-user needs, excellent communication, confidentiality, integrity, and a 'can-do' attitude with attention to detail.
This role is Permanent. It is Sydney CBD based following a Hybrid working structure.
Send me a copy of your CV to initialise a conversation about the role.
Responsibilities and Duties:
Support application services and key platform configurations for performance and security.
Focus on .Net/C# for Azure app services and related products, utilizing various web programming skills for front-end design.
Develop web forms/portals considering business requirements and user experience.
Conduct bug fixes on Azure app services and other technologies.
Set architectural application design and development standards, reviewing stability and security regularly.
Ensure application modules/services are accessible only through secure interfaces.
Assist in problem management, incident handling, and support IT and business strategy compliance.
Provide Level 2/3 application support, manage application availability, capacity, and event management.
Work on application maintenance plans and update technical/user documentation.
Review services continually to ensure enterprise-class standards and play a key role in service transition and IT change management.
Support a collaborative team environment, standardizing and improving services, and sharing troubleshooting knowledge across IT.
Qualifications and Relevant Experience:
Tertiary degree in Computing Science or similar.
5+ years' experience in C#/.Net, 3+ years in Azure App services, 2+ years in Azure B2C and Azure DevOps.
Proficiency in HTML/CSS/JS, SQL, and SharePoint, with strong knowledge of API design and building services.
Ability to produce Web Architecture Maps and documentation, understand emerging technologies and IT security products, and troubleshoot web server technical problems.
Competencies and Skills:
Proven problem-solving ability, strong customer service, and time management skills.
Personal Attributes:
Ability to work independently, with initiative and prioritization skills.
Focus on end-user needs, excellent communication, confidentiality, integrity, and a 'can-do' attitude with attention to detail.
This role is Permanent. It is Sydney CBD based following a Hybrid working structure.
Send me a copy of your CV to initialise a conversation about the role.
