Our reception is the first point of in-person contact for many of our clients. We are looking for an experienced administrator who has worked in a healthcare or medical environment. We also require a person who has exceptional customer service skills to ensure our clients have a positive experience at every contact.
This is a permanent full-time position.
About the role
- Reception - greeting clients, answeing phone, scheduling and rescheduling appointments
- Administration - actioning emails, preparing resources for the clinicians, typing clinical notes for clinicians, preparing letters for GPs, filing client records, shredding confidential information, assist with ensuring clinicians' schedules are full
- Accounts - banking cash or cheques, processing payments (in person and via phone), creating invoices, issuing invoices via email, emailing receipts to the bookkeeper, end of day reconcilitations, NDIS invoicing and claiming online, chasing outstanding payments
- other general office duties - keeping the clinic space neat and tidy
Benefits for you
- Supervision – paired with a dedicated supervisor to teach you the ropes
- Salary - above award rates for all employees
- Flexibility – we understand that there are times when you need to attend to family matters during business hours as we also have families
- Lifestyle and our beautiful surroundings – rural setting within easy access to the Sydney CBD, beaches, wineries, galleries, waterfalls, bush walking trails, country markets, camping… what more could you want!
- Vibrant team – passion for inspiring, empowering and supporting both clients and each other
- Other perks as a company which belongs to the MedHealth group - discounts on private health insurance and travel, access to a FREE Employee Support Program (EAP), a 'Fitness Passport' program, salary packaging (including novated leasing) and much more!
About you
- Considerable experience in an administration and customer facing role with a healthcare or medical business
- Excellent communication - verbal and written - skills
- Exceptional organisational and time management skills
- Strong computer skills
- Passion for working with vulnerble members of the community
