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Jobs in Australia   »   Jobs in Palm Beach   »   Sales / Marketing Job   »   Membership and Administration Officer
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Membership and Administration Officer

Ashleigh Salmond

Ashleigh Salmond company logo

Programmed Skilled Workforce are currently looking for enthusiastic candidates to commence in a role with a large recreation facility that is based on the Gold Coast within their Gym department.

The role forms part of a well-established team, working with various stakeholders in an enjoyable and educational environment. This role contributes largely to the overall customer experience for members and requires a friendly and organised individual.

In this position you will be responsible for various administrative tasks as well as managing multiple aspects of client memberships. We are currently looking for someone who is available across Monday - Friday, with ability to work 38 hours per week.

Duties may include, but are not limited to:

Oversee the daily operation of gym
Welcome guests
Book and conduct inductions and tours
Coordinate maintenance and cleaning
Manage gym email inboxes and phone enquiries
Maintain Fitness Class schedules
Lead customer feedback process and address complaints
Assist to recruit, onboard and train staff
Develop and implement new member attraction and retention campaigns
Coordinate advertising and marketing for various programs
Manage membership compliance (eg. membership guidelines, inductions)
Identify and implement initiatives to support retention and engagement
Lead financial and reporting processes

What we are looking for:

Previous experience in a similar coordinator role
Customer service exposure
Problem solving skills
Computer skills
Passionate about fitness and member satisfaction
Positive Blue card - mandatory
Current first aid and CPR certificate (or willingness to obtain)
Team player with a positive attitude

If you are interested in applying for this role, please click on APPLY and upload an updated resume. If you experience any difficulties uploading your resume, please call Programmed on 1300 776 472.

Job reference number: 210239418

Please note, only suitable applicants will be contacted.

Who we are
As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.
At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you, if this opportunity is right for you apply today!
To learn more about Programmed, we encourage you to visit our website. Please click here to apply.

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