Role purpose
To offer exceptional customer service whilst maximising all initial sales opportunities and all future online sales.
Key accountabilities
Deliver excellence in customer service
Follow the sales process in order to maximise sales and promote to all customers our online products range for all transactions- Travel Money card, Online Sales etc
Embrace the Digital mindset-SocialMedia- google reviews/facebook/Instagram.
Understand features and benefits of all Travelex product lines
Use every opportunity to upsell and cross-sell
Recognise the warning signs of questionable transactions and mitigate possible effects of the sale
Adhere to promotional marketing offers
Manage till stocks
Achieve individual KPIs / targets
Fully investigate overs and shorts (differences) and report
Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements
Ensure compliance to legal and corporate requirements
Maintain high standards of housekeeping and presentation of stores
Contribute to the success of the
... Click here to view more detail / apply for Sales Consultant
To offer exceptional customer service whilst maximising all initial sales opportunities and all future online sales.
Key accountabilities
Deliver excellence in customer service
Follow the sales process in order to maximise sales and promote to all customers our online products range for all transactions- Travel Money card, Online Sales etc
Embrace the Digital mindset-SocialMedia- google reviews/facebook/Instagram.
Understand features and benefits of all Travelex product lines
Use every opportunity to upsell and cross-sell
Recognise the warning signs of questionable transactions and mitigate possible effects of the sale
Adhere to promotional marketing offers
Manage till stocks
Achieve individual KPIs / targets
Fully investigate overs and shorts (differences) and report
Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements
Ensure compliance to legal and corporate requirements
Maintain high standards of housekeeping and presentation of stores
Contribute to the success of the
... Click here to view more detail / apply for Sales Consultant
