SIXT Australia is on the lookout for a Full Time Duty Manager to join the team at Moreton Bay (North Lakes & Burpengary locations).
As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction.
Your key responsibilities will include:
- People and performance management including daily mentoring and coaching for the frontline team to maximise and drive sales
- Maintaining a strong and positive focus on customer services to manage conflict and resolve customer concerns
- Achieving targets and KPIs, and delivering high audit and compliance standard for the business
- Reporting and daily fleet management
- Opening and closing rental agreements
- Selling additional over the counter rental products
- Managing reservations
- Speaking with customers face-to-face and over the phone
