On behalf of our client (Mangrove Resort Hotel), we are advertising. Mangrove Resort Hotel is looking for a Housekeeping Supervisor to join their team based in Broome, WA.
To ensure that the rooms are cleaned and available for our guests as soon as possible, enabling our Guests to feel `at home’ in a clean healthy environment whilst providing for the comfort of our guest during their stay.
Responsibilities:
• Balances team working schedules to maintain and improve the economy and productivity of the Housekeeping Department.
• Monitors daily attendance, time keeping, sick leave and annual holidays.
• Supervises and trains Room and Uniform Attendants, Housepersons and Public Area Cleaners.
• Checks each section/floor report and places in order for each Attendant to use that day.
• Checks all rooms as Attendants report them clean.
• Ensures that “dial clean rooms” is operational.
• Collects report sheets and enters into computer as clean, vacant or occupied.
• Liaise closely with Reception regarding any changes or specials.
• Reports any potential health and safety hazards to the Health and Safety Officer.
• Ensures all team members are familiar with Hotel policies and the Team Handbook.
• Ensures that good standards are maintained and that safety is to the highest priority.
• Responsible for the management of the Housekeeping and Laundry Departments in the Executive Housekeepers absence.
• Creates a congenial work environment for all team members ensuring high levels of morale.
• Takes extreme care with personal grooming to maintain a consistently high level of professional appearance.
• Greets each guest in a polite and courteous manner being careful not to confuse friendliness with familiarity.
• Attends monthly departmental communication, training and information meetings.
• Carries out other duties as directed by the Housekeeper Manager.
Experience & Qualification:
· At least 3 years work experience
· At least Diploma Degree
· Time management and multi-tasking skills
· Good Communication skills
Salary: $68,000.00 per annum.
To ensure that the rooms are cleaned and available for our guests as soon as possible, enabling our Guests to feel `at home’ in a clean healthy environment whilst providing for the comfort of our guest during their stay.
Responsibilities:
• Balances team working schedules to maintain and improve the economy and productivity of the Housekeeping Department.
• Monitors daily attendance, time keeping, sick leave and annual holidays.
• Supervises and trains Room and Uniform Attendants, Housepersons and Public Area Cleaners.
• Checks each section/floor report and places in order for each Attendant to use that day.
• Checks all rooms as Attendants report them clean.
• Ensures that “dial clean rooms” is operational.
• Collects report sheets and enters into computer as clean, vacant or occupied.
• Liaise closely with Reception regarding any changes or specials.
• Reports any potential health and safety hazards to the Health and Safety Officer.
• Ensures all team members are familiar with Hotel policies and the Team Handbook.
• Ensures that good standards are maintained and that safety is to the highest priority.
• Responsible for the management of the Housekeeping and Laundry Departments in the Executive Housekeepers absence.
• Creates a congenial work environment for all team members ensuring high levels of morale.
• Takes extreme care with personal grooming to maintain a consistently high level of professional appearance.
• Greets each guest in a polite and courteous manner being careful not to confuse friendliness with familiarity.
• Attends monthly departmental communication, training and information meetings.
• Carries out other duties as directed by the Housekeeper Manager.
Experience & Qualification:
· At least 3 years work experience
· At least Diploma Degree
· Time management and multi-tasking skills
· Good Communication skills
Salary: $68,000.00 per annum.
