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Jobs in Australia   »   Jobs in Townsville City   »   Customer Service Job   »   Customer Service Administrator
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Customer Service Administrator

Sandy Luhr

Sandy Luhr company logo
Your new company
At Hays, we believe in being long-term partners with our people as well as our customers. Let's create tomorrow, together.

With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn't just about being part of a global business; together with more than 12,000 people across 32 countries, you'll be making a difference in the world of work.

Our Hays Townsville office is seeking a full-time permanent Customer Service Administrator to join our team. This role commences immediately.
Your new role


Provide administrative support to our internal stakeholders using a centralised ticketing system


Conduct effective candidate aftercare calls


Collect references via telephone


Collect and follow up on compliance documentation from candidates


Assist with keeping the office environment clean and tidy including the kitchen


What you'll need to succeed
Previous experience working in a high-volume customer service role e.g. retail or hospitality Excellent written and verbal communication skills
Confident and friendly phone manner

What you'll get in return
Excellent training to support career development/progression
Wellness Day, Volunteer Day, Monthly after work celebrations , End of Year Party, EOFY celebrations
What you need to do now
Our people tell us that Hays is a great place to work, over 90% of our employees say that they are proud to work for Hays. This is your opportunity to advance your career with the market leading group and be proud of who you work for too.

Click apply now or email your CV and Cover Letter to Sandy Luhr - Senior Talent Acquisition Partner at [email protected]

At Hays, we value diversity and inclusion and are passionate about placing people in roles where they can flourish and succeed. By joining Hays you'll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. People from all culturally diverse backgrounds including Aboriginal & Torres Strait Islander Peoples are encouraged to apply. Please click here to apply.

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