Background
Quest Prahran is a member of the Quest Apartment Hotel Group. We offer short and long term stay 1-, 2- and 3-bedroom apartments for the corporate, leisure and health care guest in the middle of South Yarra and Prahran – one block away from Chapel Street.
The owners of Quest Prahran live on site with their family and take a very hands-on approach to nurturing their business, their staff, and their guests. We have successfully implemented strategies to continue to develop a friendly, welcoming, and accepting culture and to make sure we are continually creating the moments that matter for our guests. We have been able to nurture and support the local community throughout a harrowing pandemic to thrive in the industry. Currently, we have a vacancy for a Hotel or Motel Manager to join our friendly team.
Daily tasks include:
• Managing all operational functions of the business: including sales, front office reception, housekeeping and maintenance, IT, administration.
• Evaluating and addressing customer feedback and satisfaction levels.
• Supervising financial transactions and procurement processes.
• Compliance of occupational health and safety standards.
• Providing guests with local tourism insights and facilitating tour and transportation arrangements.
• Monitoring security protocols.
• Communicating and liaising with Property Landlords in regard to required maintenance,
• Promoting the Hotel and location on social media.
• Attending QAH professional learning and development sessions.
Requirements:
1) Minimum Diploma level or equivalent.
2) Minimum of 2 years full time work experience as a Front Office Manager, with at least recent and continued 12 months of work experience in the role with the same employer.
3) Proven experience in a management role, with a commitment to full-time, long-term employment, and a demonstrated record of reliability.
4) Work rights in Australia is required.
Annual salary: $70,000-$75,000 + superannuation
Hours of work per week: 38 hours/week
Only eligible applicants will be contacted.
Quest Prahran is a member of the Quest Apartment Hotel Group. We offer short and long term stay 1-, 2- and 3-bedroom apartments for the corporate, leisure and health care guest in the middle of South Yarra and Prahran – one block away from Chapel Street.
The owners of Quest Prahran live on site with their family and take a very hands-on approach to nurturing their business, their staff, and their guests. We have successfully implemented strategies to continue to develop a friendly, welcoming, and accepting culture and to make sure we are continually creating the moments that matter for our guests. We have been able to nurture and support the local community throughout a harrowing pandemic to thrive in the industry. Currently, we have a vacancy for a Hotel or Motel Manager to join our friendly team.
Daily tasks include:
• Managing all operational functions of the business: including sales, front office reception, housekeeping and maintenance, IT, administration.
• Evaluating and addressing customer feedback and satisfaction levels.
• Supervising financial transactions and procurement processes.
• Compliance of occupational health and safety standards.
• Providing guests with local tourism insights and facilitating tour and transportation arrangements.
• Monitoring security protocols.
• Communicating and liaising with Property Landlords in regard to required maintenance,
• Promoting the Hotel and location on social media.
• Attending QAH professional learning and development sessions.
Requirements:
1) Minimum Diploma level or equivalent.
2) Minimum of 2 years full time work experience as a Front Office Manager, with at least recent and continued 12 months of work experience in the role with the same employer.
3) Proven experience in a management role, with a commitment to full-time, long-term employment, and a demonstrated record of reliability.
4) Work rights in Australia is required.
Annual salary: $70,000-$75,000 + superannuation
Hours of work per week: 38 hours/week
Only eligible applicants will be contacted.
