Global Organisation
Opportunity to enhance your technical skills
About Our Client
Our client is a global supplier who specialise in the building construction industry. They currently have a need for an experienced Desktop Support individual to join their team. You will be part of a wider team that consists of 5 people, and you will provide support to internal users across Australia and New Zealand.
Job Description
As Desktop Support you will be responsible for:
Oversee, diagnose, and resolve issues related to hardware, software platforms, and services.
Manage, provide user support, and conduct quality assurance follow-up for all IT support requests escalated by Tier I Support through the ticketing system.
Provide coverage and assist with Tier I support tickets when required (Service Desk).
Research, recommend, evaluate, and
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